HUMAN
RESOURCES
Do your people have the skills and enthusiasm to achieve their goals?
- Human Resources Development
- Payroll Management
- Labour Relations Management
- Personnel Targeting and Remuneration Systems
- Staff Evaluation – 360ο
- Personnel Training
- Personnel Selection – Tests
- Psychometric tools
- Personnel Satisfaction Surveys
- Corporate Culture Development
BUSINESS
ORGANIZATION
Are you constantly improving to meet the challenges? Are you starting your own business today?
- Development of Internal Communication and Procedures
- Quality Systems (ISO 9001)
- Internal Audits
- ERP and CRM systems
- Office Automation and Paperless Office
CUSTOMER
SATISFACTION
Are your customers satisfied enough?
- Customer Satisfaction Surveys
- Development of the Professional Skills for
- Customer Service
- Preparation for certification
- Professional Skills in Customer Service
- Development – Homogeneity– Inspection of Commercial Networks
- Custom Relationship Management
OPERATIONAL PLANNING
Do you get the results you want from your business?- Business & Marketing Planning
- Budgeting
- Budget Monitoring
- Monitoring and Monthly Reporting
- Business Performance Indicators
- Business Reorganization and Finance